中文
18014878671
FAQ

Your current location: Home / Service Support / FAQ

Frequently Asked Questions
Release time: 2025-07-11


Q1: Equipment fails to start / No power supply?

A1:
  • Check the plug connection and test with a different socket.
  • Replace with a fuse or power cord of the same specification.
  • Contact professional personnel to inspect the circuit.


Q2: Temperature fails to rise or rises slowly

A2:
  • Reset the temperature and confirm that the heating function is activated.
  • After powering off, check the continuity of the heating element (using a multimeter) and replace the damaged element.


Q3: Temperature fails to drop or drops slowly

A3:
  • Check if the temperature control refrigeration connection wires are properly connected.
  • Add liquid nitrogen.
  • Use an air pump to blow the liquid nitrogen capillary, or set a negative temperature with the temperature control software and then blow the capillary with the liquid nitrogen silicone tube outlet.
  • Check if the liquid nitrogen-related pipelines are unobstructed.


Q4: Large temperature fluctuation or instability

A4:
  • Recalibrate the PID parameters of the temperature controller.
  • Maintain a stable ambient temperature.
  • Check the sensor line shielding and connections, and eliminate interference sources.


Q5: Uneven temperature distribution on the hot stage surface

A5:
  • Replace the damaged heating element or reposition it.
  • Clean the stage surface (polish the oxide layer with fine sandpaper) to ensure it is flat.


Q6: Temperature controller displays "BAD"

A6:
  • Sensor inspection: Use a multimeter, set it to the resistance measurement range, and short-circuit the four pins of the temperature control interface in sequence with two test leads to check if any of them has a resistance of approximately 100Ω (the sensor resistance is roughly 100Ω). If detected, the sensor is normal.
  • Temperature control wire inspection: Connect the temperature control wire to the hot-cold stage, and check the resistance of the temperature control wire as described above.
PreviousNone
NextNone

Safeguarding Research!

【Scan the WeChat QR Code】
【Scan for WeChat Support】

Tel: 18014878671 (Same as WeChat)

Web: www.gogoyq.com

E-mail: wjw@gogoyq.com

Address: No. 308, Baichuanghui, Binhe Road, Suzhou, China

©2021 Gogo Instruments Technology (Shanghai) Co., Ltd.   All right reserved.